Tenant expectation
Occupants want immediate confirmation that maintenance is logged and progressing.
Solution Playbook
Oplerra for property and asset managers.
Blend tenancy requests, planned maintenance, and capital works on one command board. Share transparent updates with owners, body corporates, or campus stakeholders.
Portfolio spread
Managers juggle high-rise, retail, and campus assets that all use different contractors and standards.
Audit risk
Fire, lifts, and essential services require airtight records to protect insurance and compliance.
Capture requests at the source
Allow tenants, concierge, or facilities to log issues via portal or phone, then auto-route to the right contractor with context.
Balance planned and reactive work
Publish cyclical inspections, shut downs, and test regimes alongside ad-hoc jobs so supervisors can prioritise easily.
Deliver transparency to owners
Share branded dashboards showing SLA performance, spend to date, and open risks for every property.
Recommended modules
Start with CRM plus Job Management for request visibility, then add Assets and Analytics for portfolio governance.
CRM
Store owner, tenant, and contractor details with communication history and contracts.
Job Management
Convert requests into scheduled work with live updates sent to owners and tenants.
Assets
Track plant, lifts, fire systems, and amenities with inspection and warranty history.
Analytics
Report on SLA performance, backlog, and capital forecasting across properties.
“Owners finally see which jobs are in flight without asking for another spreadsheet.”
Property directors lean on Oplerra dashboards to brief boards and insurers with confidence.
Spin up a showcase property.
Select a marquee asset, onboard key contractors, and show owners the live maintenance board within two weeks.